Legal & Platform Rules

1365 Terms and Conditions – Platform Rules for Filipino Players

These Terms and Conditions govern your use of the 1365 platform, including the website, mobile app, sportsbook, live casino, fish games, and all other services. Please read them carefully before registering or placing bets. By creating an account, you agree to these terms.

Last updated: June 2026 Applies to: Philippines

Six Core Areas Covered by the 1365 Terms

These Terms and Conditions are organised around the areas that matter most to everyday platform use. Here is what each main section addresses.

Account Registration and Eligibility

Who can open a 1365 account, what information is required during registration, and the obligations that come with maintaining an account on the platform.

Deposits and Withdrawals

How PHP deposits and withdrawals work at 1365, the accepted payment methods, processing expectations, and the conditions that apply to account funds.

Betting and Gaming Rules

The rules that apply to sports bets, live casino gameplay, fish games, slots, and other game categories available on the 1365 platform.

Promotions and Bonuses

The general conditions that apply to any promotions, bonuses, or rewards made available through 1365, including the VIP programme benefits.

Account Security and Conduct

Your responsibilities for keeping your account secure, what constitutes prohibited conduct, and how 1365 handles accounts that breach these terms.

Responsible Gaming Obligations

The responsible gaming standards that apply to all 1365 accounts, including the 21+ age requirement, self-exclusion tools, and deposit limit settings.

1Acceptance of Terms

By accessing the 1365 website at 1365.pro, downloading or using the 1365 mobile app, or registering an account on the platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these terms, you should not use the 1365 platform or create an account. Continued use of the platform following any published update to these Terms constitutes acceptance of the revised version.

Important: These Terms apply to all 1365 services including sports betting, live casino, fish games, slots, the mobile app, and account management features. They operate alongside the Privacy Policy and Responsible Gaming guidelines.

2Eligibility

To register and maintain an account with 1365, you must meet all of the following eligibility requirements:

  • You must be at least 21 years of age at the time of registration.
  • You must be physically located in the Philippines at the time of accessing the platform.
  • You must not be a person who has previously been excluded or banned from the platform.
  • You must have the legal capacity to enter into a binding agreement under Philippine law.
  • You must not hold an account with 1365 already – one account per person is permitted.

1365 reserves the right to request proof of age and identity at any time. Accounts found to be held by persons under 21 will be closed immediately and any funds held may be withheld pending review.

The 1365 platform is intended for adults aged 21 and above. If you are aware of a minor using the platform, please contact support immediately at [email protected].

3Account Registration and Verification

To use the 1365 platform, you must register for a personal account. During registration you are required to provide accurate, current, and complete information including your full legal name, date of birth, Philippine mobile number, and preferred payment details.

1365 operates a Know Your Customer (KYC) verification process. You may be asked to submit identity documents at registration or at any point during your use of the platform. Failure to complete KYC verification may result in restrictions on deposits, withdrawals, or account access.

  • Each person may hold only one account. Duplicate accounts will be closed.
  • You are responsible for keeping your login credentials confidential.
  • OTP verification is required for account access and certain transactions.
  • You must notify 1365 immediately if you suspect unauthorised access to your account.

1365 is not liable for losses resulting from unauthorised account access where you have failed to keep your credentials secure or report suspicious activity promptly.

4Deposits and Withdrawals

All financial transactions on the 1365 platform are conducted in Philippine Peso (PHP / ₱). No currency conversion is applied by 1365 at any stage of a PHP deposit or withdrawal.

Accepted deposit and withdrawal methods include Philippine online banking, bank transfer, GCash, and Maya. Credit cards and cryptocurrency are not accepted as payment instruments for deposits or withdrawals on the platform.

  • Deposits must be made from accounts or e-wallets registered in your own name.
  • Withdrawal requests are processed to the same payment method used for deposit where possible.
  • Processing times vary by payment method and account verification status.
  • VIP tier members may be subject to enhanced withdrawal limits in PHP.
  • 1365 reserves the right to request additional verification before processing withdrawal requests.

Note on withdrawal limits: Standard and enhanced PHP withdrawal limits are displayed in your 1365 account dashboard. VIP members from Silver tier and above have access to progressively higher limits. See the VIP page for tier details.

5Betting and Gaming Rules

All bets and wagers placed on the 1365 platform are final once confirmed. Bets cannot be cancelled or reversed after placement except in cases where 1365 determines a technical error has occurred on the platform's side.

Sports betting at 1365 covers markets including PBA basketball, NBA, international football, boxing, volleyball, Esports, and other sports. Specific rules for each sport and market type are available within the betting section of the platform.

  • Minimum and maximum bet amounts apply and are displayed at the time of bet placement.
  • In-play betting odds may be suspended or changed during live events at 1365's discretion.
  • Void bets are returned to your account balance in PHP.
  • Live casino, fish games, and slot results are determined by certified random processes.
  • 1365 reserves the right to void bets placed using irregular patterns or in circumstances suggesting abuse.

Game-specific rules for live casino tables, fish games, and slots are displayed within each game environment. Players are responsible for reading and understanding the applicable rules before wagering.

6Promotions and Bonuses

From time to time, 1365 may make promotions, bonuses, or rewards available to account holders. All such offers are subject to their own specific terms and conditions, which will be communicated alongside the offer itself.

General conditions that apply to all 1365 promotions and bonuses unless stated otherwise:

  • Promotions are available to eligible accounts in good standing only.
  • Bonuses and rewards are credited in PHP to your 1365 account balance.
  • VIP programme rewards operate under the VIP tier terms confirmed in your account dashboard.
  • 1365 reserves the right to withdraw, modify, or cancel any promotion at any time.
  • Abuse of promotional offers, including through the use of multiple accounts, will result in account suspension and forfeiture of related funds.

Specific bonus percentages, amounts, turnover requirements, and expiry dates are communicated with each individual promotion. No specific bonus terms are implied by these general Terms and Conditions alone.

7Prohibited Conduct

The following conduct is strictly prohibited on the 1365 platform. Violation of any of these prohibitions may result in account suspension, balance forfeiture, and reporting to relevant authorities:

  • Creating more than one account or using another person's account.
  • Providing false information during registration or KYC verification.
  • Using the platform for money laundering, fraud, or any other illegal financial activity.
  • Attempting to exploit technical errors, bugs, or pricing errors for financial gain.
  • Using automated software, bots, or scripts to interact with the platform.
  • Collusion with other players or with platform staff to manipulate game or betting outcomes.
  • Accessing the platform from a jurisdiction where doing so is prohibited by local law.

1365 cooperates with Philippine authorities and relevant agencies in investigations involving suspected illegal activity on the platform. Account data and transaction records may be shared as required by applicable law.

8Account Suspension and Closure

1365 reserves the right to suspend, restrict, or permanently close an account at any time and without prior notice if there is a reasonable basis to believe that these Terms and Conditions have been breached, or if account activity raises concerns related to fraud, security, or legal compliance.

  • You may request account closure at any time by contacting support at [email protected].
  • Upon voluntary closure, outstanding balances in PHP will be returned to your registered payment method subject to verification.
  • Accounts closed due to breach of these terms may have associated balances withheld pending investigation.
  • Self-exclusion requests through the responsible gaming tools result in account access being blocked for the chosen period.

9Responsible Gaming

1365 is committed to providing a safe gaming environment for all account holders. Gambling and betting involve real money and carry the risk of financial loss. 1365 does not guarantee wins or imply that any betting strategy removes the element of chance.

  • All users must be 21 years of age or older.
  • Deposit limits can be set by the player within their account settings.
  • Session time reminders are available in the account dashboard.
  • Self-exclusion – temporary or permanent – is available to all account holders.

If you feel that your gaming or betting activity has become a problem, use the tools available in your account or contact support. Full guidance is on the Responsible Gaming page.

Remember: Never bet more than you can afford to lose. Gaming at 1365 is for entertainment. It is not a way to make money or solve financial difficulties.

10Intellectual Property

All content on the 1365 platform – including the brand name, logo, website design, game interfaces, software, text, and graphics – is the intellectual property of 1365 or its licensors. You may not reproduce, distribute, modify, or create derivative works from any 1365 content without prior written permission.

Use of the 1365 platform grants you a limited, non-exclusive, non-transferable licence to access and use the services for personal, non-commercial purposes only.

11Limitation of Liability

To the maximum extent permitted by applicable law, 1365 is not liable for any indirect, incidental, or consequential loss arising from your use of the platform, including but not limited to betting losses, technical interruptions, or delays in payment processing.

1365 makes reasonable efforts to maintain platform availability but does not guarantee uninterrupted access. Scheduled and emergency maintenance may temporarily affect access to certain features.

  • 1365 is not liable for losses caused by your failure to keep account credentials secure.
  • 1365 is not liable for delays caused by third-party payment providers.
  • Normal betting and gaming losses are not covered by any liability claim against 1365.

12Changes to These Terms

1365 may update these Terms and Conditions at any time. When material changes are made, the updated terms will be published on this page with a revised date. Continued use of the platform following a published update constitutes acceptance of the revised Terms.

We recommend reviewing this page periodically. If a change materially affects your rights or obligations, 1365 will make reasonable efforts to notify you through your registered account contact.

13Contact and Queries

If you have questions about these Terms and Conditions or need to raise a concern about your account, contact the 1365 support team. Support is available 24/7.

Email: [email protected]

For responsible gaming concerns, self-exclusion requests, or account closure, the support team can be reached through the same contact. Response times for VIP members may be faster depending on your tier level.

For general platform questions, the FAQ page covers the most common queries about accounts, deposits, withdrawals, betting rules, and the VIP programme.

Ready to Get Started?

Create Your Free 1365 Account and Start Betting in PHP

Registration is free. Fund your account in PHP using GCash, Maya, or Philippine bank transfer. Everything in one account – sports betting, live casino, fish games, and more.

Other Important Pages

Privacy Policy

How 1365 collects, uses, and protects your personal information under Philippine data privacy standards.

Responsible Gaming

Tools, guidance, and resources for maintaining healthy gaming habits at 1365. Includes self-exclusion and deposit limits.

FAQ

Answers to the most common questions about accounts, deposits, withdrawals, betting rules, and the VIP programme.

About 1365

Learn about the 1365 platform, who it is built for, and how it serves Filipino players across the country.