This Privacy Policy explains what personal information 1365 collects when you use the platform, how that information is used, who it may be shared with, and what rights you have over your own data. It applies to all users of the 1365 website and mobile app in the Philippines.
Before reading the full policy, here is a plain summary of the six most important privacy commitments 1365 makes to every account holder.
1365 collects personal information that is necessary to operate your account, process PHP transactions, and comply with identity verification requirements. We do not collect data for its own sake.
All personal information held by 1365 is stored with industry-standard security controls including SSL encryption, access restrictions, and secure server environments.
1365 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the scope described in this policy.
This policy is written to align with Philippine data privacy principles applicable to online platforms operating in the Philippines and serving Filipino users.
You can access the personal information 1365 holds about you, request corrections, and raise data-related concerns. These rights are outlined in full in this policy.
Questions or concerns about how 1365 handles your data can be directed to the support team. We take data privacy queries seriously and aim to respond promptly.
This Privacy Policy applies to all individuals who access or use the 1365 platform, including those who browse the website at 1365.pro, download and use the 1365 mobile app, register an account, or contact the 1365 support team.
By using the 1365 platform or creating an account, you acknowledge that you have read and understood this policy. This policy applies specifically to users in the Philippines and is written to reflect the context of online gaming and betting services provided to Filipino players.
This policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which contain additional information relevant to your account and how the platform operates.
1365 collects personal information through several channels: account registration, identity verification (KYC), account activity on the platform, and communications with the support team. The data collected falls into the following categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details | Registration and KYC verification |
| Contact Data | Philippine mobile number, email address | Registration and account updates |
| Financial Data | Payment method details (e.g. GCash, Maya, bank account reference), PHP transaction records | Deposit and withdrawal processing |
| Account Activity | Login history, betting and gaming activity, session duration, balance history | Ongoing platform use |
| Device and Technical Data | IP address, device type, browser or app version, OS | Each platform session |
| Communications Data | Support chat and email correspondence, OTP records | When you contact support or use OTP verification |
We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. Financial data related to your payment instruments is handled in accordance with the standards required for PHP transaction processing.
Personal data collected by 1365 is used for specific, legitimate purposes directly related to operating your account and delivering the platform services. The main purposes are:
1365 does not use your personal data for unsolicited marketing to third parties, nor do we build advertising profiles from your betting or gaming activity. Communications from 1365 are limited to service-related and account-related messages.
1365 processes your personal data on the following legal grounds, depending on the context:
1365 does not sell your personal data. However, certain data is shared with third parties where necessary to deliver platform services or meet legal requirements. Categories of third parties who may receive relevant data include:
All third parties engaged by 1365 are required to handle your personal data in a manner consistent with this Privacy Policy and applicable data protection standards. Data is shared only to the extent necessary for the specific purpose.
1365 retains personal data for as long as your account is active and for a reasonable period afterwards as required for legal, compliance, and dispute resolution purposes. Key retention principles:
If you request account closure, your data will be retained for the minimum legally required period before being deleted. Voluntary account closure requests can be submitted to [email protected].
The 1365 website and mobile app use cookies and similar tracking technologies to support platform functionality, maintain session security, and understand how users interact with the platform.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use certain features of the 1365 platform.
1365 applies technical and organisational security measures to protect personal data from unauthorised access, disclosure, or loss. These include:
While 1365 takes reasonable security measures, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential. If you suspect unauthorised access to your account, contact support at [email protected] immediately.
As a 1365 account holder in the Philippines, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your account details and the specific request.
Request a copy of the personal data 1365 holds about your account and how it is being used.
Request correction of inaccurate or incomplete personal data held in your 1365 account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Object to specific processing of your data, including processing based on legitimate interests, where your situation warrants it.
Request your personal data in a structured, commonly used format where technically feasible.
Lodge a complaint about how 1365 handles your data with the relevant Philippine data privacy authority.
The 1365 platform is strictly for users aged 21 and above. 1365 does not knowingly collect personal information from individuals under the age of 21. Age verification is part of the account registration and KYC process for all accounts.
If 1365 becomes aware that an account has been registered by a person under 21, the account will be closed immediately and any associated data will be handled in accordance with applicable data protection requirements.
If you have reason to believe a minor has registered on the 1365 platform, please notify the support team at [email protected].
1365 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws, or improvements in privacy practices. When updates are made, the revised policy will be published at 1365.pro/privacy-policy with an updated date.
Continued use of the 1365 platform after a published update constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically. For material changes that significantly affect how your data is used, 1365 will make reasonable efforts to notify active account holders directly.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 1365 handles your personal information, you can contact the support team directly.
Email: [email protected]
Support is available 24 hours a day, 7 days a week. Privacy-related requests are handled with priority. Please include your registered account details and a clear description of your request when writing in.
For general platform questions unrelated to data privacy, visit the FAQ page for quick answers about accounts, deposits, withdrawals, betting, and the VIP programme.
Registration is free. Fund your account using GCash, Maya, or Philippine bank transfer. Sports betting, live casino, fish games, and more – all in one platform, all in PHP.
The full platform rules for 1365 account holders, covering betting, deposits, withdrawals, and account conduct.
Tools and guidance for managing your gaming activity at 1365, including deposit limits and self-exclusion.
Quick answers to the most common questions about accounts, payments, betting, and the 1365 VIP programme.
Learn about the 1365 platform, who it is designed for, and how it serves Filipino players across the country.